What we would do first

What changes

Warren Green · (347) 456-6453 · [email protected]

See everything we build for New York for-hire vehicle bases

For New York for-hire vehicle bases

Prevent camera tickets with your own trip records

A camera ticket names only the plate. Your trip record names the driver and the route. We match each ticket to its trip and GPS trace. When the trace backs the car, your office files a dispute. Otherwise it pays before the first penalty. You see which drivers and stretches keep drawing notices; we mark those stretches as camera zones in dispatch.

Send us a base number See a base sheet

MonitoringInspection, insurance and TLC license dates on the dispatcher's board; TLC, DOF and OATH read at 6:30 AM
DispatchTrips, E-ZPass statements and TLC records tied to each plate and driver
StatementsEach toll and ticket billed by the lease and the TLC's rule, on a statement the driver can check

A base manager at a desk studies a heat map of New York and a table of trips on two monitors — Specimen base · read 6:30 AM · 48 cars · 2 owed · 7 dated

What we build

It runs on the dispatch system you have

Dispatch

Your back office stops retyping trips

We connect your dispatch system to tolls, tickets, payroll and the TLC's trip-record submissions through its export or API. The night dispatcher keeps working the same way. Inspection appointments, insurance dates and license renewals go on the dispatcher's board, where a car is taken off rotation.

Greenstar · 6:34 AMT000512C: four-month inspection Oct 28, 8:00 AM. Off rotation that morning; driver 118 notified. Insurance expires Nov 4; renewal due to TLC before then.

Trip and toll reports

Find the hours you run short of cars

Your trips show pickups by hour and zone, dead miles and toll costs per driver. We match every toll on the E-ZPass statement to a trip and a driver. At month end each driver gets an itemized statement. We build the TLC trip records, the MTA's per-trip charge remittance and the state's monthly congestion surcharge return from those trips.

A frosted relief map of New York lit from below, dense upright fiber threads glowing blue with an orange band through the middle, a hand reaching in above them

City tickets

Matched to the driver who had the car

The TLC files your base under its license. DOF files tickets under the plate. The toll agencies bill tolls to the tag. We read all three at 6:30 AM and tie each ticket and toll to the car, the driver on dispatch that shift and the trip. A license expiry goes on the board for the car it belongs to.

TLC, DOF and OATH records matched to the car and the driver on dispatch at the time
Each line shows when the city last updated it. Paper tickets usually post in one to four weeks; some camera tickets take three months
We never hold your logins. Hearing requests and payments go out from your own DOF and TLC accounts

One bus lane camera ticket

Your GPS trace answers the camera

The dispatch record shows who had the car, where it was and which trip was on. You have 30 days to answer before the first penalty, counted from the day a parking ticket is written or the day a camera notice is issued. Follow this notice from DOF's file to the closed line:

DOF · camera violation record1 / 5

Camera violation · dispute window openNotice 0000000001 · dated Sep 13

Bus lane camera violation on plate T000512C

Violation: Operating in a bus lane · Sep 6, 2:27 PM · Example Boulevard, Queens · camera photograph on file
Plate: T000512C · TLC-licensed vehicle · Example Car Service, base B00000
Respond by: Oct 13 (30 days from the notice)
Matched to: Driver 118 · 7 AM to 3 PM shift · trip 20417, pickup 2:27 PM at that address

DOF posted it Sep 19, thirteen days after the camera date. We read it at 6:30 AM that morning and matched it to the shift and the trip in your dispatch export. The mailed notice never had to reach the base.

Trip 20417 · dispatch GPS traceT000512C · Sep 6, 2:10 to 2:50 PM

The car was stopped for a pickup

Diagnosis: the trace shows the car stopped at the curb for 50 seconds, 2:26:50 to 2:27:40 PM. The passenger was already waiting there. The trip record opens at 2:27 with the passenger on board, and the camera fired at 2:27:14. A brief stop in a curbside bus lane to let a waiting passenger in is a permitted exception (34 RCNY §4-12(m)), unless signs prohibit it or the lane is a busway. Your dispatch record is the evidence. The hearing decides whether the exception holds.

Owner statement · pending lineT000512C · statement period Sep 6 onward

This notice stays with the owner

The rule: Parking tickets and red light notices go to the driver who had the car at the time, on a trip or not, once that driver has had the chance to dispute them. Speed and bus lane camera notices stay with the owner. The base disputes on the trip record whenever it supports the car. Written once, applied every time.
This ticket: Bus lane camera on a dispatched trip; the trip record supports the pickup, so the base disputes, and the notice stays with the owner either way
Statement line: Owner's statement · notice 0000000001 · pending hearing · $0 until decided
If upheld: Paid by the owner, with the notice and the decision attached; driver 118's trip match kept as the record of who was driving, not as a charge

Who pays is set by the lease and the TLC's leasing rule. Parking tickets and red light notices from the lease period can be passed to the driver if the driver had a chance to dispute them. Speed and bus lane camera notices stay with the owner (35 RCNY §59A-21(c)(3)). A base that does not lease the car can pass a summons to a driver only under a franchise or cooperative agreement that allows it (§59B-18(f)(3)), and drivers on payroll cannot be charged fines (Labor Law §193). We apply the rule the same way every time and show each line to whoever pays it.

Hearing request · filedfiled Sep 20, from your DOF account

Your office files the dispute inside 30 days

Filed: Sep 20, by your office, online, 23 days before the response date
Attached: Trip 20417 record, the GPS trace from the Diagnose step, the dispatch log for the shift, the camera photograph
Deadline: Oct 13 · no penalty while the dispute is pending
Otherwise: Had the trace shown the car driving in the lane, the notice would have been paid by the owner before day 30. Either way, no penalty.

Every notice is disputed or paid before the first penalty. None sits at the registrant's mailing address until it becomes a judgment.

Closed · decision on filedecision received Oct 15 · statement line Oct 16

Dismissed on the trip record

Decision: Dismissed, Oct 15; the decision and the evidence kept with the plate
This notice: Closed with no penalty and no judgment; the plate's one older judgment is the top line on the base sheet below
Statement: Owner's statement, line written Oct 16 for month end: notice 0000000001 · disputed by base · dismissed · no charge
Route note: Third camera notice at that stretch in twelve months; the pickup point for that address moved to the side street in dispatch

We close the line on the plate's file, the owner's statement and the dispatcher's map. An upheld notice is paid and closed the same way. Neither ends in a judgment.

Specimen: a fictional notice on a fictional plate. A hearing decides each dispute on its own record.

An unwatched notice sits unanswered at the registrant's mailing address. Penalties are added and a judgment follows. Once the registered owner's judgments pass $350 across every car in its name, any of those cars can be booted on the street. A booted car takes no dispatches. It can be towed if the debt is not paid within two business days, or sooner if its registration or insurance is not valid. Boot, tow and storage fees come on top of the fines. Every step is a dated public record that we read as it posts.

A base sheet

The base sheet your dispatcher starts the day with

A specimen for a fictional 48-car base in Queens, read October 16, 2026. Each plate lists owed lines at the top, followed by dated, open and watched ones. Every line names the problem and the step that clears it.

greenstar · base sheet · B00000 · T000512C

T000512C · Example Car Service

TLC vehicle license · sedan · base B00000 · 2 drivers on rotation · 1,410 trips in the last 90 days

1 owed2 dated1 open2 watching

OwedDOF
Bus lane camera violation in judgment, $78.11. Dated Feb 8; the notice went to the registrant's old mailing address and nobody answered it. Same stretch of Example Boulevard as two other notices in the last twelve months. Step: paid this week by the car's owner. A bus lane camera notice cannot be passed to a driver, so driver 118's match stays on file as the record of who was driving, not as a charge. The pickup point for that block has already moved to the side street.DOF violations · city updated Oct 15
The record. Notice 0000000002 · bus lane camera · Feb 8, 8:52 AM · Example Boulevard, Queens · notice dated Feb 15 · fine $50.00, penalty $25.00, interest $3.11 · judgment entered May 1 · judgment total on the plate $78.11 · registered owner: the car's affiliated owner, with no judgment on any other car in its name on the TLC roster.
What it means. The one camera penalty has been added and the notice is in judgment; the $78.11 is this plate's whole judgment total, and its owner's.
What we'd automate. The payment queued for the owner, and the notice kept with the plate alongside driver 118's shift for that morning. From then on, any notice on this plate still unanswered at day 20 is an alert, not a judgment.
DatedTLC
Four-month inspection, Oct 28, 8:00 AM. A base may not dispatch a car that has missed an inspection until it passes. Step: the appointment, booked with a DMV-licensed station, is on the dispatcher's board, the car is off rotation that morning, and the brake and tire items from the last inspection are checked the day before.your inspection booking and reports · received Oct 7
The record. Inspection booked · Oct 28, 8:00 AM · a DMV-licensed station · vehicle T000512C · last inspection Jul 8: passed on re-inspection after front brake pads and a worn rear tire were written up.
What it means. The TLC requires three inspections a year, at least one every four months, and this one falls inside the window. The car spends that morning at the station, and the two items that failed last time are the ones to check first.
What we'd automate. A block on the dispatch board from 7:00 to 11:00 AM so no trip is offered, a pre-check work order to the shop for the day before, and the result entered from the station's report the same day, with the car back on rotation when it shows a pass.
DatedTLC
Liability insurance expires Nov 4. Proof of the new policy, effective the day the old one ends, has to reach the TLC before that date, or the owner must surrender the vehicle license and the car cannot carry passengers. Step: the renewal from the owner's broker goes to the TLC before the date; it is on the owner's calendar and the base's, whoever pays the premium.your FH-1 and declarations page on file · read Oct 16, 6:30 AM
The record. Liability policy on the FH-1 in your file · Example Mutual, policy EX-00000000 · expires Nov 4 · registrant: the car's affiliated owner · premium: per the base's agreement with the owner.
What it means. No TLC-licensed car may operate uninsured. Without proof of the new policy on file before the old one ends, the owner has to surrender the license by the expiry date, and a lapse can bring a TLC directive, then a summons and a license suspended until compliance.
What we'd automate. Reminders to the owner and the base office at 14 and 7 days, a check each morning for the new FH-1 and declarations page, and, if they have not gone to the TLC by the day before, the car taken off the dispatch board automatically.
OpenDOF
Two paper tickets inside the dispute window: no standing, Oct 4; double parking, Oct 7. Both matched to the driver on dispatch at the time; the first was a pickup on trip 21106, the second was not on a trip. Step: a hearing request on the first with the trip record attached; the second offered to driver 204 to dispute, then paid before day 30 and billed to driver 204 under the lease.DOF violations · city updated Oct 15
The record. Notice 0000000003 · no standing · Oct 4, 9:41 AM · respond by Nov 3 · trip 21106, pickup 9:40 AM, driver 118. Notice 0000000004 · double parking · Oct 7, 4:15 PM · respond by Nov 6 · driver 204 on shift, no trip open.
What it means. The first happened during a pickup the base can show from its own record. The second is a parking ticket from driver 204's lease period, so once driver 204 has had the chance to dispute it, the lease can pass it on.
What we'd automate. A hearing request on the first, drafted with the trip record and the GPS trace attached, for your office to file; the second sent to driver 204 with the notice and a date to dispute, then queued for payment before day 30 and written to driver 204's statement with a receipt.
WatchingTLC
Vehicle license current to next spring; drivers 118 and 204 licensed and current. The car's renewal goes on the board the day the TLC mails the package, 120 days out, and each driver's 60 days ahead; a driver whose TLC license lapses cannot take a dispatch.TLC vehicle and driver licenses · city updated Oct 14
The record. TLC vehicle license, plate T000512C · active · expires next spring. TLC driver licenses: driver 118 active, expires next summer; driver 204 active, expires Feb 24. All three on the TLC's active lists; no open TLC summonses on any of them.
What it means. Nothing to do today.
What we'd automate. Each renewal on the board ahead of time, and a block on dispatch the morning a driver drops off the TLC's active list.
WatchingBase
E-ZPass statement reconciled: 31 tolls this period, 31 matched to trips. Every toll has a trip and a driver; the statement lines are ready for month end.your E-ZPass statement and dispatch export · read Oct 16, 6:30 AM
The record. E-ZPass tag on T000512C · Sep 16 to Oct 15 · 31 tolls, $187.42 · each matched to a dispatched trip by plaza, time and the car's trace.
What it means. Every toll on this car has a trip and a driver, so nobody sorts the month-end statements by hand.
What we'd automate. The match runs every night; a toll with no trip open, which means a car moving off shift, is flagged on the next morning's sheet.
Not coveredMTA
Congestion Relief Zone daily toll: not charged to this car while the base is enrolled in the MTA's Per-Trip Charge Plan. The base collects $0.75 per trip into, out of, within or through the zone and remits it to the MTA. A base outside the plan leaves each car liable for the daily toll, billed to the vehicle owner.your MTA per-trip agreement · your trip records
The record. Base B00000 · enrolled in the MTA's Per-Trip Charge Plan, in good standing · daily Congestion Relief Zone toll: not charged to T000512C · per-trip charge: $0.75, collected from passengers on zone trips and remitted to the MTA.
What it means. There is no daily toll on this car while the base stays enrolled and in good standing; out of the plan, the owner could be charged the toll up to once a day.
What we'd automate. The enrollment and its standing watched, and both the MTA's per-trip remittance and the state's monthly congestion surcharge return built from the trip file.

T000534C · Example Car Service

TLC vehicle license · wheelchair accessible · base B00000 · 2 drivers on rotation · ramp out of service · 980 trips in the last 90 days

1 owed3 dated1 open1 watching

OwedDOF
Four camera judgments, $305.00 with interest: the car's owner is $45 under the $350 boot line. The notices went to the registered owner, an affiliated leasing company, which never sent them on; none of its other cars on the TLC roster carries a judgment. All four were on the drive back to the lot after a shift. Step: paid this week by the leasing company. None of the four can be passed to drivers 152 and 177: three are speed camera notices, and the red light notice reached judgment before either driver had a chance to dispute it.DOF violations · city updated Oct 15
The record. Notice 0000000010 · speed camera · Apr 24 · judgment entered Jul 15. Notice 0000000011 · speed camera · May 9 · judgment entered Jul 30. Notice 0000000012 · red light camera · May 31 · judgment entered Aug 21. Notice 0000000013 · speed camera · Jun 13 · judgment entered Sep 3. Each is the $50.00 fine plus the one $25.00 camera penalty, entered at $75.00; with interest since, the four come to $305.00. Registered owner: an affiliated leasing company · 9 cars on the TLC roster · judgments across them $305.00, all on this plate.
What it means. DOF counts every car registered to the leasing company, so one more judgment over $45, on this car or any other car in its name, makes each of them eligible for a boot, and a booted car takes no dispatches.
What we'd automate. The four payments queued for the leasing company, the notices shown to drivers 152 and 177 with their shifts attached, as a record and not a charge, and a daily read of the owner's judgment total across its cars, with an alert the moment any notice passes day 20 unanswered. The route back to the lot goes to dispatch as a note: every one of those cameras sits on it.
DatedDOF
Speed camera notice, respond by Oct 20. Until the four judgments are paid, this is the notice that would carry the owner past $350. Driver 177 was on trip 30352 at the camera time, and the car's trace shows 36 mph where the limit is 25. Step: paid before day 30, not disputed. A speed camera notice stays with the owner, so the trace goes on driver 177's record, not on a statement line.DOF violations · city updated Oct 15
The record. Notice 0000000014 · speed camera · violation Sep 13, 11:48 PM · notice dated Sep 20 · 36 mph in a 25 mph zone · fine $50.00 · respond by Oct 20 · matched to driver 177, trip 30352, passenger on board.
What it means. The base's own trace agrees with the camera, so the money goes to a payment before the penalty, not to a hearing, and the leasing company pays it.
What we'd automate. The payment queued for the leasing company this week, the trace kept with driver 177's shift record, and the stretch marked as a camera zone in dispatch.
DatedBase
Wheelchair ramp repair, Oct 22, 9:30 AM. Driver 177 reported the rear ramp on Oct 12: a frayed securement strap and a hinge that sticks halfway. Until it is repaired, the car takes no wheelchair trips. Step: the base's ramp vendor booked for that morning, the car's slot on the board held, and the car back on the accessible rotation once the repair is checked.your maintenance log · entered Oct 12
The record. Maintenance log Oct 12 · reported by driver 177 · wheelchair securement strap frayed, rear ramp hinge sticks halfway · off the accessible rotation since · vendor repair booked Oct 22, 9:30 AM.
What it means. Until the ramp is fixed, the base is one accessible car short.
What we'd automate. A work order to the ramp vendor with the two items and the date they must be done by, a reminder to the vendor and the base office two days ahead, and the car back on the accessible rotation the morning the repair is signed off.
DatedTLC
Driver 152's TLC license expires Nov 19; the renewal is not on file. A driver whose license lapses cannot take a dispatch, and this car has only two drivers. Step: the renewal checklist goes to driver 152 now, and the TLC record is checked each morning until the renewal shows.TLC driver licenses · city updated Oct 14
The record. TLC driver license, driver 152 · active · expires Nov 19 · renewal: not yet on the TLC's record · open summonses: none.
What it means. If nothing is filed, half this car's shifts stop on that date.
What we'd automate. Reminders to driver 152 at 30, 14 and 7 days, the date on the dispatcher's board, and a block on driver 152's dispatches the morning after the license lapses, so no trip goes out on an expired license.
OpenBase
Accessible rotation down to one car until the ramp is repaired. Since Oct 12, 14 wheelchair trip requests have gone to the base's other accessible car, and the median wait went from 11 to 26 minutes. Step: dispatch holds accessible requests for the remaining car, the call takers see the longer wait on the board, and this car returns to the accessible rotation the day the repair is checked.your dispatch export · read Oct 16, 6:30 AM
The record. Accessible trip requests, Oct 12 to Oct 15: 14 · served by the base's other accessible car: 14 · median wait 26 minutes, against 11 in the four days before.
What it means. No accessible request has been turned away, but riders are waiting more than twice as long.
What we'd automate. A wait-time alert to the base manager if the median passes 30 minutes, and the car's return to the accessible rotation tied to the repair sign-off, so nobody has to remember to switch it back.
WatchingTLC
Vehicle license current; insurance on file to Jan 20; listed with the TLC as wheelchair accessible. The car's renewal goes on the board 120 days out, the insurance 60 days ahead.TLC vehicle licenses · city updated Oct 14 · insurance from your FH-1 file
The record. TLC vehicle license, plate T000534C · active · wheelchair accessible: yes · expires next summer. Liability policy on the FH-1 in your file · Example Mutual, policy EX-00000001 · expires Jan 20.
What it means. The license and the insurance are in order; the ramp is the only thing keeping the car off the accessible rotation.
What we'd automate. The insurance date on the owner's calendar and the base's, with the same 14- and 7-day reminders as every other car.

T000545C · Example Car Service

TLC vehicle license · SUV · base B00000 · 1 driver on rotation · 1,120 trips in the last 90 days

2 dated2 open2 watching

DatedOATH
TLC summons for a street-hail pickup; hearing Nov 2, 9:00 AM. An inspector recorded a pickup outside a hotel as a hail; the base's record shows trip 40981 booked in the base's app nine minutes before the car arrived. Step: the booking, the dispatch log and the car's trace go into the hearing packet, and the hearing is on the base's calendar and driver 209's.OATH hearings · TLC summonses · city updated Oct 15
The record. TLC summons 00000001 · issued Sep 27, 6:21 PM, outside a hotel on Example Avenue · charge: accepting a street hail · respondent: driver 209 · vehicle T000545C · hearing at OATH Nov 2, 9:00 AM.
What it means. The base's record shows the passenger booked the trip before the car arrived; whether that settles it is for the hearing, but the evidence is already on file.
What we'd automate. The hearing packet assembled from dispatch the morning the summons posts (booking time, booking record, dispatch log, GPS trace), the date on both calendars with reminders, and the decision read back from OATH when it is entered.
DatedTLC
TLC vehicle license expires Nov 23; the renewal is not yet filed. The TLC schedules the renewal inspection only after it reviews a complete application, so the application goes in now. If the appointment falls after Nov 23, the car cannot carry passengers until it passes. Step: the owner's renewal filed this week, the TLC's emailed appointment put on the dispatcher's board, and the car off rotation that morning.TLC vehicle licenses · city updated Oct 14 · your renewal file
The record. TLC vehicle license, plate T000545C · active · expires Nov 23 · renewal package mailed by the TLC Jul 26 · renewal: not filed · last inspection Aug 2: passed.
What it means. There are five weeks left, and the TLC cannot set the inspection until it has the application.
What we'd automate. A filing reminder from the day the TLC mails the renewal package, 120 days out; the TLC's emailed appointment on the dispatcher's board the day it arrives, with a request for a new date through the base at least two business days ahead if the slot does not work; and an alert at 14 days if the TLC's record still shows the old expiry.
OpenDOF
Red light camera notice, Oct 2. Driver 209 was on trip 41022, and the car's trace shows it entering the intersection at 19 mph after the light changed. Step: offered to driver 209 to dispute; the trace agrees with the camera, so it is paid before day 30 and billed to driver 209 under the lease, with the trace on the statement line.DOF violations · city updated Oct 15
The record. Notice 0000000021 · red light camera · violation Sep 25, 7:06 AM · notice dated Oct 2 · fine $50.00 · respond by Nov 1 · matched to driver 209, trip 41022 · sent to driver 209 Oct 9 with a date to dispute.
What it means. A red light notice from the lease period can go to the driver once the driver has had the chance to dispute it; the trace agrees with the camera, so it costs no more than the fine.
What we'd automate. The notice and the trace sent to driver 209 with a date to dispute, the payment queued in your DOF account before day 25, the statement line with the camera photograph, the trace and a receipt, and the intersection added to the camera zones in dispatch.
OpenBase
E-ZPass: 2 of 44 tolls this period match no trip. Both on the same bridge, at 1:12 and 1:47 AM on Oct 10, after driver 209 had signed off. Step: the two tolls go to driver 209 with the plaza and the times, and the lease decides who pays.your E-ZPass statement and dispatch export · read Oct 16, 6:30 AM
The record. E-ZPass tag on T000545C · Sep 16 to Oct 15 · 44 tolls, $268.10 · 42 matched to dispatched trips · 2 unmatched: Oct 10, 1:12 AM and 1:47 AM, the same bridge both ways · driver 209 signed off at 12:30 AM.
What it means. The car crossed a bridge and came back after the shift ended, and nothing in dispatch explains it.
What we'd automate. The nightly match flags any toll with no trip open; the base sees it the next morning, and the driver sees it on the statement with the plaza and the time, never as a lump at month end.
WatchingDOF
Judgment debt $0. No notice on this plate has gone past day 30 in the last twelve months; the red light notice above is the only one open.DOF violations · city updated Oct 15
The record. Plate T000545C · judgments: none · registered owner's other cars on the TLC roster: no judgments · open notices: 1 (red light camera, respond by Nov 1) · notices in the last twelve months: 4, the other three answered inside 30 days.
What it means. The plate has no judgments, and neither does any other car its owner registers with the TLC.
What we'd automate. The same day-20 alert as every plate, so it stays that way.
WatchingTLC
Insurance on file to Mar 5; driver 209 licensed and current. Insurance and driver renewals go on the board 60 days ahead.TLC driver licenses · city updated Oct 14 · insurance from your FH-1 file
The record. Liability policy on the FH-1 in your file · Example Mutual, policy EX-00000002 · expires Mar 5. TLC driver license, driver 209 · active · expires next fall · open summonses: 1 (the hearing above).
What it means. Nothing to do today beyond the hearing.
What we'd automate. The insurance reminders at 14 and 7 days, and the driver's renewal on the board 60 days ahead.

T000523C · Example Car Service

TLC vehicle license · sedan · base B00000 · 1 driver on rotation · 1,260 trips in the last 90 days

1 open4 watching

OpenDOF
One paper ticket inside the dispute window: expired meter, Oct 6. Driver 131 was on a logged meal break, not on a trip, and parked past the paid time. Step: offered to driver 131 to dispute, then paid before day 30 and billed to driver 131 under the lease.DOF violations · city updated Oct 15
The record. Notice 0000000031 · expired meter · Oct 6, 1:34 PM · fine $35.00 · respond by Nov 5 · driver 131 on shift, break logged 12:50 to 1:40 PM, no trip open.
What it means. It happened on a break, so the base has nothing to dispute. A parking ticket from the lease period can go to the driver once the driver has had the chance to dispute it.
What we'd automate. The notice sent to driver 131 with the break time and a date to dispute, the payment queued in your DOF account before day 30, and the line on driver 131's statement with a receipt.
WatchingDOF
Judgment debt $0; nothing unanswered past day 20 in the last twelve months. No judgment on this plate or on any other car its owner registers with the TLC.DOF violations · city updated Oct 15
The record. Plate T000523C · judgments: none · registered owner's other cars on the TLC roster: no judgments · open notices: 1 (above) · notices in the last twelve months: 3, the other two answered inside 30 days.
What it means. This plate is where every plate on the base should be.
What we'd automate. The day-20 alert stays on; nothing else is needed.
WatchingTLC
Four-month inspection passed Sep 25 on the first visit. Nothing written up; the next is due within four months and goes on the board a month ahead.your inspection reports · received Sep 25
The record. Inspection Sep 25 · a DMV-licensed station · result: pass · items written up: none · next: due within four months of this one.
What it means. The car is good until the next one, and that one is the base's to book.
What we'd automate. The four-month deadline on the dispatcher's board, a booking reminder to the base office a month ahead, and the car off rotation the morning of the appointment.
WatchingTLC
Insurance on file to Apr 6; vehicle license current to next summer; driver 131 licensed and current. The car's renewal goes on the board 120 days out; insurance and driver renewals 60 days ahead.TLC vehicle and driver licenses · city updated Oct 14 · insurance from your FH-1 file
The record. Liability policy on the FH-1 in your file · Example Mutual, policy EX-00000003 · expires Apr 6. TLC vehicle license, plate T000523C · active · expires next summer. TLC driver license, driver 131 · active · expires Mar 25 · open summonses: none.
What it means. Nothing to do today.
What we'd automate. Each date on the owner's calendar and the base's, on the board ahead of time, with reminders at 14 and 7 days.
WatchingBase
E-ZPass statement reconciled: 38 tolls this period, 38 matched to trips. Every toll has a trip and a driver; the statement lines are ready for month end.your E-ZPass statement and dispatch export · read Oct 16, 6:30 AM
The record. E-ZPass tag on T000523C · Sep 16 to Oct 15 · 38 tolls, $231.06 · 38 matched to dispatched trips · 0 unmatched.
What it means. Driver 131's toll lines can go on the statement as they are.
What we'd automate. The nightly match, and driver 131's month-end statement built from it without anyone sorting tolls by hand.

Specimen base and plates, all made up. The dates move with the day you read this. Tap a plate to see its lines; a count narrows the list.

Contracts and grants

Ride contracts for bases in good standing

A bid or a grant application asks for what the base sheet already shows. Before the city or the state awards anything, it wants a base in good standing with the TLC, every car's inspection and insurance current, a year of trip records and an M/WBE certificate on file.

Access-A-Ride and school runs

We match bids to your fleet and TLC standing

The MTA buys Access-A-Ride's non-dedicated trips through brokers, who subcontract the rides to taxi and for-hire bases. The school system and city agencies request pupil, client and staff transportation. Hospitals and insurers contract for non-emergency medical rides. Every day we read the City Record, PASSPort, the NYS Contract Reporter and the MTA's procurement portal, and note each deadline.

Paratransit and pupil transportation bids as they open
The fleet size, accessible vehicles and insurance each bid wants
Who won the last contract and at what price

M/WBE certification

Certification a broker can check

City contracts set participation goals. Prime contractors and brokers meet them with certified firms. We watch your SBS certification, its renewal date, the categories it covers and the bids that set goals in those categories. We also watch what a bid checks: the base license and its renewal, the accessible-vehicle dispatch requirement, and every car's inspection and insurance dates.

When your certification expires
How much of each transport bid goes to certified firms
Base license, inspection and insurance dates current when a bid checks them

Charging incentives

How long each car sits at the lot

NYSERDA's charging programs ask that first. They also ask how far each car drives per shift and whether the fleet is in good standing. We pull dwell time and miles from your trips and the fleet's standing from the base sheet before the application opens.

Dwell time and miles per shift from your own trips
The cars that sit long enough to charge
The charging reports due after the award

What we read

TLC licenses and DOF tickets behind the base sheet

We read the TLC, DOF and OATH files on every plate and add your trips, shifts and E-ZPass statements. Each line on the sheet shows when the city last updated it. Paper tickets usually post in one to four weeks; some camera notices take three months.

TLCBase, vehicle and driver licenses and their expiry dates, the wheelchair-accessible listing, and TLC summonses on the base, the car or the driver
DOFParking and camera tickets, the dispute window, penalties, judgments, and each registered owner's distance from the boot line across every TLC-licensed car in its name
OATHHearing dates for TLC summonses and for summonses from other agencies
NYS DOSYour company's filings, the address the state writes to, and the filings due
DMVRegistration expiry for each car on your roster, from the registration documents you supply. A lapse shows on the sheet before a tow.
Your baseDispatch trips and GPS traces, the driver roster and shifts, inspection bookings and reports, insurance filings, E-ZPass and toll statements, and the payroll or statement export they feed

How it starts

Send us a base number

The base name or its TLC license. Within one business day we send back a base sheet from the city's files for every plate on the roster.
A plan for dispatch. What we would connect to dispatch, what we would watch, who on your team gets which alert, and the date it goes live.
Live on the board. We connect dispatch, start the driver statements and send alerts to the board. Then we keep it running.

Or email [email protected]