Dock Receiving and Invoicing for NYC Wholesalers

What we build

We connect your dock to your books

A receiver in a cap and work jacket scans a shrink-wrapped pallet of cartons at an open dock door, a box truck backed up outside, yellow bollards and an electric pallet jack beside him

Build · receiving and picking

Give every pallet a barcode and a bin

Your receiver scans each pallet at the dock door against the purchase order. A short shows up at 7:40 AM, while the carrier is still there. Each pallet then gets its own barcode label and a bin. Picks are routed down the aisles in order, and stock is counted against orders as it moves.

Receiving scanned at the dock against the PO and the packing slip
Put-away to a known bin and pick paths that run each aisle once
On-hand counts that match the shelf after every order
Runs on the handhelds and label printers you already own; the scope names any to replace

A woman in glasses works at two monitors, a spreadsheet of green, orange and pink cells on one and a street map with a route traced in red on the other; printouts and a calculator are on the desk, and a water tower rises over the rooftops outside the window

Integration · orders and accounting

Invoices made from the signed delivery ticket

We keep orders, picks, shipments and invoices together and connect them to QuickBooks, Sage or NetSuite through each system's export or API. The invoice is drafted from the shipment, so a short ship is on the invoice before it goes out. What a customer owes, and any credit you owe them, sits next to the order it came from.

Monitoring · coolers and doors

The cooler automatically texts the person on shift

Sensors on coolers, compressors and dock doors report temperature, run time and open time every few minutes. When a cooler runs warm, a compressor stops cycling or a door stays open after the last truck, the shift and the office get the reading and the time by text. Each unit's log can back a custom incentive application or energy study.

Greenstar · specimen · 2:14 AM1234 Example Ave: dock door 3 open 15 min, since 1:59 AM. Cooler 2 at 41°F, rising for 12 min. Compressor has not cycled since 2:00 AM.

Build · customer ordering

Reorders by text from your regulars

A text that says "6 cs 12oz cups, same as last time" becomes draft lines from the customer's last order. They confirm with one reply, and nobody types it in. We build an ordering portal with your catalog, each customer's prices and their order history. Its orders land on the same pick list as phone orders.

One pallet

The pallet came in two cases short

If the receipt is keyed from the packing slip, a short pallet puts the wrong count on the bin, the pick ticket, the delivery ticket and the invoice. Your receiver scans the pallet at the dock door instead, while the carrier is still there. Step through one specimen pallet:

Receiving · PO 2201 against packing slip 882131 / 5

Receiving · 2 shortPO 2201 · packing slip 88213 · dock door 3

The pallet holds 46 of the slip's 48 cases

Item: CUP-12-1000 · 12 oz cold cups · 1,000 per case · one pallet, one SKU
Scanned: Oct 16, 7:40 AM · dock door 3 · handheld 2 · pallet label 0001 2345
Slip vs count: 48 on the packing slip · 46 counted · 2 cases short
Written back: On hand 46 at 7:41 AM · receipt against PO 2201 for 46 · claim opened with the vendor for 2
Photo: Pallet as unwrapped, 7:39 AM, attached to the receipt and the claim
Carrier: Signed short on the delivery receipt at the door, 7:43 AM

Counted while the carrier is still at the door. The system says 46 before the forklift moves.

On hand against orders · todayCUP-12-1000 · bin A-03-2 · two open orders

Two cases short for order 1182

Trace: two orders of 24 were placed against this pallet. The slip's 48 would fill both. The 46 counted fill order 1179 at 10:05 AM and leave order 1182 two cases short. The count posted at 7:41 AM, so the rep called the customer at 8:05 AM.

Put-away and pickbin A-03-2 · pallet 0001 2345 · pick ticket, order 1182

The pick ticket for order 1182 says 22

AISLE A · BAY 03 · LEVEL 2 A-03-2 CUP-12-1000 · 12 oz cold cups · LPN 0001 2345 put away 8:15 AM · 46 cs · scanned on the forklift

Put-away: 8:15 AM · pallet label scanned onto A-03-2 from the forklift · 46 cases on hand at this bin
Pick, 1179: 10:05 AM · 24 cases scanned off A-03-2 · bin 22 · order complete
Pick ticket, 1182: Printed 1:20 PM: CUP-12-1000, 24 ordered, 22 to pick, 2 on backorder · route A-03-2 → pack
Decided by: The customer, 8:05 AM: ship 22 today, 2 on Oct 21's run · noted on the order
Picked: 1:30 to 1:36 PM · 22 cases scanned · bin A-03-2 now 0 · replenishment from the vendor claim

The ticket says 22 before the picker reaches the bin. The order notes why. At 1:36 PM the empty bin matches the system's zero.

Shipped · short noteddelivery ticket 55-0417 · order 1182 · Oct 16, 2:40 PM

A delivery ticket that names the 2 short cases

Delivery ticket: 55-0417 · 1 pallet, 22 cases CUP-12-1000 · your truck, route 2
Ship to: The customer's commissary in Astoria · dock hours 8 AM to 4 PM
Short: 2 cases backordered · on the delivery ticket, on the packing list and on the order · due Oct 21
Left the dock: 2:40 PM · dock door 2 · pallet scanned onto the truck · door closed 2:44 PM
Delivered: 3:35 PM · signed at the commissary · 22 received, 0 damaged
Linked: PO 2201 receipt · vendor claim · order 1182 · invoice 7710

The customer heard about the short from your rep at 8:05 AM and signed for what the paperwork said.

Invoiced from the shipmentinvoice 7710 · order 1182 · posted Oct 16, 4:10 PM

Invoice 7710 bills the 22 cases that shipped

Invoice 7710: 22 cs CUP-12-1000 at the customer's price · made from signed delivery ticket 55-0417
Backorder: 2 cs invoiced on their own line when they ship Oct 21 · no credit memo, no call
Accounting: Posted to the customer's account in your books at 4:10 PM · terms and balance as of today
Vendor side: PO 2201 received for 46 · claim for 2 open with the vendor · their invoice held to 46
Next order: Their next text, "6 cs 12oz cups, same as last time", becomes draft lines from this order, confirmed with one reply · the 2 backordered stay on their own line so they are not ordered twice

One pallet took five scans. The receipt, the bin, the pick ticket, the delivery ticket, the invoice and the books all show the same count. The next order is drafted from this one.

Specimen: a fictional pallet, vendor and customer. The values are illustrative and the dates are set when the page is built.

Without the scan, the slip's count gets keyed in and the bin shows stock it does not have. The order ships short, the invoice bills the full count, the customer calls, and the credit memo takes a week.

A sample screen

What is open today at a Maspeth distributor

A specimen for a fictional foodservice distributor, read October 16, 2026. Money owed is listed first and what does not apply comes last. Each line that needs work says what happened and the step that clears it.

greenstar · dock to shelf · order 1182, Astoria commissary

Invoice 7688 · Ridgewood café group

order 1168 · posted Oct 10 · CUP-16-H, 16 oz hot cups · 26 cs billed · delivery ticket 55-0391, 24 shipped · net 30

1 owed3 open

OwedBooks
Credit due on invoice 7688: 26 cases billed, 24 shipped. The invoice was keyed from the order on Oct 10; the signed delivery ticket says 24. The customer has not raised it. Step: the credit memo is issued from the delivery ticket today, before the statement goes out, and invoices are made from shipments from here on.your invoices against your signed delivery tickets · read Oct 16, 6:30 AM
The record. Invoice 7688 · order 1168 · CUP-16-H · billed 26 cs · delivery ticket 55-0391: 24 cs, signed Oct 10, 24 received · credit memo to issue: 2 cs at the invoiced price.
What it means. A customer was billed for two cases they never got, and it costs less to tell them first.
What we'd automate. Every invoice drafted from the signed shipment, and any invoice that disagrees with its delivery ticket held before it posts.
OpenBin
The 2 missing cases were never on the shelf: bin C-07-1 shows 8 and holds none, and order 1190 is waiting on it. A pick of 8 off C-07-1 on Oct 7 was never scanned, so the system was 8 cases ahead of the shelf when order 1168 asked for 26 and the picker found 24. Step: a cycle count on C-07-1 this morning sets it to zero, order 1190 is filled from the second lot in D-02-4, and the scan that was skipped is traced to the handheld that skipped it.your bin scans against the pick log · read Oct 16, 6:30 AM
The record. C-07-1 · CUP-16-H · Oct 7: order 1151 shipped 8 cs, no scan off the bin · Oct 10: 24 scanned out for order 1168, ticket said 26 · system 8, shelf 0 · D-02-4: 40 cs, second lot.
What it means. One missed scan made the short shipment, the wrong invoice and the order that is waiting now.
What we'd automate. A recount ticket whenever a pick comes up short of what the bin shows, and an alert when the same handheld skips a scan twice.
OpenText
This customer orders by text every four or five days, and it has been seven. Their last order, 1168, came in on Oct 9; the short shipment and the overbilled invoice came after it. Step: the rep calls today with the credit memo in hand, before they place the next order elsewhere.texts to your order number, by customer · read Oct 16, 6:30 AM
The record. Text orders from this customer, last 60 days: 13 · usual gap 4 to 5 days · last: order 1168, Oct 9, 5:20 PM · since then: none.
What it means. A regular went quiet right after a short shipment and an overbilled invoice.
What we'd automate. A text to the rep when a regular misses their usual gap by two days, with their open credits and last delivery beside it.
OpenDelivery
Invoices 7691 and 7702 were keyed from orders too, and 7702 has no signed delivery ticket on file. 7691 matches its delivery ticket case for case. 7702 was delivered Oct 15, and the signed copy never came back from the truck. Step: the driver's copy is found and attached before 7702 is sent, and every invoice since 7688 is checked against its delivery ticket today.your invoices against your delivery tickets · read Oct 16, 6:30 AM
The record. 7691 · delivery ticket 55-0398 · 18 cs · signed, matches · 7702 · delivery ticket 55-0409 · delivered Oct 15 · signature: none on file · not yet sent.
What it means. Without the signature, a dispute over 7702 is your word against the customer's.
What we'd automate. No invoice posts without a signed delivery attached, and the signature is taken on the driver's phone at the door.

Order 1182 · Astoria commissary

placed Oct 15 by text · 24 cs CUP-12-1000 · ticket prints 1:20 PM · route 2 · ships 2:40 PM

1 dated1 open2 watching

DatedOrder
2 cases on backorder, promised for Oct 21's run. The commissary chose at 8:05 AM to take 22 today and the last 2 on Oct 21's route 2, and that promise rides on PO 2201's reship. Step: the promise is tied to the vendor claim; if the reship has not been scanned in by the business day before, the rep is told that morning and calls the commissary before they plan around it.your orders against the vendor claim · read Oct 16, 8:05 AM
The record. Order 1182 · CUP-12-1000 · ordered 24 · shipping today 22 · backorder 2 · promised Oct 21, route 2 · linked to the claim on PO 2201.
What it means. The customer already knows, and the date holds only if the vendor delivers.
What we'd automate. A text to the rep the business day before if the reship has not reached the dock, and the backorder released to the pick list the moment it does.
OpenPick
24 cases ordered, 22 in bin A-03-2: the pick ticket prints with 22. The dock's count was written back at 7:41 AM, so the order showed "22 of 24" before anyone walked to the bin. Step: the ticket prints at 1:20 PM with 22 to pick, and the 2 short ride on the delivery ticket, the packing list and the order, so nobody finds them at the customer's door.your pick tickets against your bin scans · read Oct 16, 10:05 AM
The record. Order 1182 · CUP-12-1000 · bin A-03-2 · ordered 24 · to pick 22 · short 2, decided by the customer at 8:05 AM · ticket prints 1:20 PM · each case scanned off the bin.
What it means. The picker knows about the short before the walk, not at the empty bin.
What we'd automate. Tickets that print with the true count, and a text to the office if any scanned pick comes up short of its ticket.
WatchingDelivery
Route 2 leaves at 2:40 PM, and the signed count comes back on the driver's phone. The delivery ticket prints with 22 cases and the backorder, and the commissary signs at their dock, which closes at 4 PM. The invoice is made from that signed count, not from the order.your shipping scans · route 2, door 2
The record. Route 2 · door 2 · delivery ticket prints at loading: 22 cs CUP-12-1000, 2 backordered · proof of delivery on the driver's phone: signature, count, photo · commissary dock open 8 AM to 4 PM.
What it means. What the customer signs for is what they are billed for.
What we'd automate. The invoice drafted from the signed delivery the minute it syncs, and a text to dispatch if route 2 has no signature by 4 PM.
WatchingText
The commissary orders by text, about once a week. Order 1182 arrived as a text on Oct 15 and became draft lines from their previous order, confirmed with one reply. The 2 backordered cases ride on their own line on the promised run, so the next text is drafted without them and nobody has to remember them.texts to your order number · read Oct 16, 6:30 AM
The record. Order 1182 · source: text to your order number, Oct 15, 4:47 PM · drafted from order 1163 · confirmed by reply 4:51 PM.
What it means. The customer orders the way they already do, and the rep's morning is not spent typing it.
What we'd automate. Each text turned into draft lines at the customer's prices, any open backorder shown beside the next draft so it is not ordered twice, and a nudge to the rep if a regular goes quiet past their usual week.

PO 2201 · received at dock door 3

packing slip 88213 · 1 pallet · CUP-12-1000 · 48 cs on the slip · 46 received · pallet 0001 2345

1 dated1 open2 watching

DatedVendor
The 2 short cases have to be back on the dock the business day before Oct 21. Order 1182's last 2 cases are promised on that day's route 2, and only a reship from this vendor can fill them. Step: the claim asks for a reship on the vendor's next truck to you; if they answer with a credit instead, the rep knows that day and tells the commissary before the route is planned.your vendor claim against your open orders · read Oct 16, 7:43 AM
The record. Claim on PO 2201 · 2 cs CUP-12-1000 · opened Oct 16, 7:43 AM · photo and signed-short delivery receipt attached · asked for: reship · needed for order 1182, Oct 21.
What it means. A customer's date depends on a vendor's answer, and the record keeps the two tied together.
What we'd automate. A follow-up to the vendor if the claim has no answer by the end of the next business day, and the rep told the moment the answer moves the promise.
OpenDock
PO 2201 received 2 cases short against packing slip 88213. Counted at dock door 3 at 7:40 AM, signed short by the carrier, photographed. Step: the claim is open with the vendor with the photo and the signed receipt attached; their invoice is held to 46 until they credit or reship.your receiving scans · read Oct 16, 7:41 AM
The record. PO 2201 · terms: delivered to your dock · CUP-12-1000 · packing slip 88213: 48 · counted 46 at 7:40 AM on handheld 2 · carrier signed short 7:43 AM · the vendor's invoice for 48, held to 46.
What it means. Where the vendor shipped short or sold on delivered terms, as here, you pay for the 46 that arrived. If cases go missing in transit on F.O.B.-origin terms, the signed-short receipt backs a claim against the carrier.
What we'd automate. Every receipt scanned against the PO and the slip at the door, with a short or an overage opening its own claim and holding the vendor's invoice.
WatchingVendor
This vendor has shipped short on 3 of the last 10 POs. Each short was counted at the door and claimed, and two have been credited. The record keeps the count, so the next price conversation starts from the receipts.your receipts against your POs · last 10 POs from this vendor
The record. Last 10 POs: 7 complete · 3 short (2, 4 and 2 cases) · 3 claimed · 2 credited, average 9 days · 1 open, this one.
What it means. Short pallets from this vendor are a pattern, and you have the paper to say so.
What we'd automate. A vendor scorecard built from every dock scan, and an alert when a vendor's fill rate drops below the line you set.
WatchingCooler
Cooler 2 at 36°F, compressor cycling normally, dock door 3 closed since 7:58 AM. The 2:14 AM alert cleared at 2:31 AM when the door was shut; the cooler was back under 38°F by 3:05 AM. The sensors are reading; the shift is texted automatically if it drifts.your cooler, compressor and door sensors · read Oct 16, 7:58 AM
The record. Door 3: open 1:59 AM, closed 2:31 AM, open 7:36 AM for PO 2201, closed 7:58 AM · cooler 2 (chilled stock): 41°F at 2:14 AM, 36°F at 6:10 AM · compressor: cycling every 18 minutes since 2:40 AM.
What it means. Dock door 3 was left open for half an hour in the night, and cooler 2 beside it read 41°F before the door was shut.
What we'd automate. The 2:14 AM text to whoever is on shift, a door open 15 minutes after the last truck flagged on its own, and the run-time log kept per unit, ready for an incentive application.

Bin A-03-2 · 12 oz cold cups

aisle A · bay 03 · level 2 · CUP-12-1000 · pallet 0001 2345 · put away 8:15 AM · 22 cs on hand

3 watching

WatchingBin
A-03-2 shows 22 cases and holds 22. The pallet was scanned onto the bin from the forklift at 8:15 AM with 46, and order 1179's 24 were scanned off at 10:05 AM. Every case that moved is accounted for, so there is nothing to count.your bin scans · read Oct 16, 10:05 AM
The record. A-03-2 · pallet 0001 2345 · in: 46 at 8:15 AM, forklift scan · out: 24 at 10:05 AM, order 1179 · system 22 · variance 0.
What it means. The number on the screen is the number on the shelf.
What we'd automate. Each bin checked against every scan in and out, and a count sent to the floor only where the two can disagree.
WatchingPick
Order 1182 takes the last 22 at 1:30 PM, and the bin goes to zero. When the picker scans the last case, the handheld asks one question, "is it empty?", and the yes is the bin's cycle count.your pick list · ticket prints 1:20 PM
The record. Pick ticket, order 1182 · A-03-2 · 22 cs · scheduled 1:30 PM · expected after the pick: 0 · empty check on the handheld.
What it means. An empty bin is counted at the one moment counting it takes a second.
What we'd automate. The empty check on every bin that reaches zero, and a recount ticket if the picker answers no.
WatchingLot
Vendor lot 0311, read from the case label at receiving. If the vendor ever recalls the lot, the record already knows where it went: 24 cases on order 1179, 22 going out on order 1182, and nowhere else.your receiving scans · read Oct 16, 7:40 AM
The record. Pallet 0001 2345 · vendor lot 0311 · received Oct 16, 7:40 AM on PO 2201 · out: order 1179, 24 cs · allocated: order 1182, 22 cs.
What it means. A recall notice becomes a two-customer phone list in a minute, not a search through paper.
What we'd automate. The lot read from the vendor's barcode at the dock, and a recall lookup that lists every order and customer that received it.

1234 Example Ave, Maspeth

foodservice distributor · domestic LLC · certified M/WBE · coolers 1 and 2 · dock doors 1 to 3

2 dated2 watching1 not covered

DatedCity
Bids due Oct 28, 2:00 PM: a citywide competitive sealed bid for disposable foodservice supplies, 12 oz cold cups among them. Posted in the City Record and open in PASSPort, in your commodity category; the contract goes to the lowest responsive, responsible bidder. Step: the due date is on the office calendar with the solicitation attached, and the documents the bid lists are checked against what is on file a week before it closes.City Record · PASSPort · city updated Oct 15
The record. PASSPort EPIN 00027B0000 · competitive sealed bid · disposable foodservice supplies, citywide requirements contract · bids due Oct 28, 2:00 PM · items include 12 oz cold cups and lids, with estimated quantities.
What it means. The city is asking to buy, in volume, what your customers buy from you every week. A response needs a PASSPort account; M/WBE certification is not a condition of this bid.
What we'd automate. The bid's estimated quantities set beside what you move of each item, from your own pick scans, and reminders a week and a day before it closes.
DatedSBS
M/WBE recertification due Nov 30. The certification lasts five years, and the categories on it match the bid above. Step: the recertification, a shorter version of the application, is filed from your own SBS Connect account before the date.SBS certification directory · city updated Oct 14
The record. SBS directory · certified M/WBE · certification 00-00000 · categories: foodservice disposables, packaging · recertification due Nov 30.
What it means. A lapsed certification takes the business out of SBS's directory of certified firms and out of the purchases agencies make from certified firms without formal competition, and its city work stops counting toward M/WBE goals.
What we'd automate. The date on the office calendar with reminders 60 and 14 days ahead, and the answers the SBS Connect application asks for drafted from your books, for you to file.
WatchingDOS
Your LLC: active with the Department of State, biennial statement current. The address for service of process on file is checked against the office every morning.NYS DOS corporation records · state updated Oct 15
The record. NYS DOS · DOS ID 0000000 · domestic LLC · status: active · biennial statement: filed, current · address for service of process matches the office.
What it means. A past-due statement shows on the entity's certificate of status, and the Department of State says it may prevent certain business transactions.
What we'd automate. A check every morning, and a reminder on the first of the month the next statement is due.
WatchingAg & Markets
Food warehouse license current, to Feb 23. The state licenses any warehouse that holds food for commercial distribution, and the chilled stock in cooler 2 makes this one of them.your license on file · NYS Agriculture and Markets
The record. NYS Agriculture and Markets · food warehouse license, Article 28 · license 000000 · two-year term · expires Feb 23.
What it means. The license runs two years from issue, and a food warehouse cannot operate without a current one.
What we'd automate. The expiry on the office calendar, the renewal started 60 days ahead, and the cooler logs kept ready for the state's inspector.
Not coveredAg & Markets
Refrigerated warehouse license: not needed. Article 19 licenses space rented out for cold storage of food; these coolers hold the business's own stock, and the record says so rather than selling one.your coolers · state license categories
The record. Coolers 1 and 2 · the business's own stock only · no space rented to others · Article 19 refrigerated warehouse license: does not apply.
What it means. The state's refrigerated warehouse license covers space rented or hired out for storing food at 45°F or below for more than 30 days, so this building needs no Article 19 license.
What we'd automate. Nothing to file. The line is re-checked if the business starts renting cooler space to anyone else.

A made-up distributor with made-up customers and one vendor. Values are samples, and dates count from today. Tap a row to switch, a count to filter, a line to open it.

Contracts and grants

The city is a wholesale customer

A city bid needs a PASSPort account, and the award follows a responsibility review. An M/WBE application asks for ownership papers, tax returns and a year of signed contracts and invoices. A Con Edison incentive starts from the equipment and how it runs. We pull the invoices and the cooler logs for each application.

City contracts

Supply bids for the goods you make or carry

DCAS buys goods for every agency on citywide contracts. Agencies also buy on their own. Bids over the $100,000 small-purchase limit appear in the City Record at least 15 days before they open. Agencies ask vendors directly for smaller purchases. M/WBE-only requests go to certified firms by PASSPort commodity code. We read the City Record and PASSPort every day.

Open bids in your categories and their closing dates on your calendar
Samples, references and insurance each bid asks for, and whether it is M/WBE-only
The winning price once the contract is registered

SBS certification

Keep your M/WBE certification from lapsing

For goods, agencies can buy from certified firms without formal competition up to $1.5 million. Construction and services contracts can carry M/WBE participation goals, and primes look for certified firms to meet them. We watch your SBS certification, the categories it covers and the PASSPort commodity codes that M/WBE-only requests go out by.

Yearly confirmation and five-year recertification dates watched
State entity filing and PASSPort questionnaire kept current before a bid
Industrial Business Zone and state small-manufacturer programs that fit your building and what they ask for

Energy incentives

Cooler logs for a Con Edison incentive

Con Edison's efficiency incentives and NYSERDA's subsidized energy studies both start from the equipment you run and how it runs. Our sensor logs describe your coolers and compressors before the work and show the savings after it. Con Edison sets the incentive by its own method. Nothing is guaranteed until it issues an offer letter.

Baseline run time and usage from your own equipment
The meters and equipment each program covers
Run-time reports after the upgrade

What we read

The city and state files behind the sample screen

We read SBS, PASSPort, DOS, DOB and Ag & Markets for every warehouse you send us. We add your orders, scans and cooler readings. Each city or state line shows when the agency last updated it. Your scans post as they happen. Some city sources lag by weeks.

SBSM/WBE certification status and categories, the yearly confirmation and the five-year recertification; the certified-firm directory primes search
City Record and PASSPortDCAS and agency bids for goods and services, closing dates, what each bid requires, award notices
NYS DOSThe company's filing, status, biennial statement and address for service of process, and its registered agent if it has one
DOB and FDNYThe building's certificate of occupancy and the permits that apply to storage, racking and sprinklers, where your lease makes them yours
NYS Agriculture and MarketsWhere food is held or processed: the state's food warehouse or food processing license and its two-year renewal, or DOHMH's permit for a commissary
Your warehouseOrders and invoices in your books; scans from the dock, the forklift and the aisles; cooler, compressor and door sensors

How it starts

Send us a warehouse address

One warehouse or plant. Within one business day we send back what the city and the state have on file for the business and the bids open in your category.
A floor walk and a written scope. Thirty minutes from the dock to the office. The scope says what we would scan and connect, who gets which alert, and the date it starts running.
On the floor. We set up the handhelds and sensors, connect your orders to your books and turn on the alerts. Then we keep it running.

Or email [email protected]

What we would do first

What changes

Catch the short pallet at the dock door